Overview
Welcome to the Relay Protocol Discord Community! This guide will help you understand everything about our Discord server and answer the most common questions.
Join our community: https://discord.gg/relayprotocol
Benefits of Joining Our Discord Community
Being part of the Relay Protocol Discord community offers numerous advantages:
Network with fellow users: Connect with others who use Relay for their daily crypto transactions
Stay updated: Get the latest updates and advisory notices about our service
Community support: Get help with community-related issues
Social media features: Have a chance to be featured on our social media channels
Win prizes: Participate in community contests and mini events
Early access: Get access to beta features before public release
Direct team interaction: Talk directly with the Relay Protocol team
Getting Started
First Steps
When you join our Discord server, complete these onboarding tasks:
Complete verification – Pass the John Wick Bot verification process
Introduce yourself – Say hello in #👋║intro
Join the conversation – Chat with the community in #🌍║general
Share your Relay story – Tell us about your experience in #💜║relay-love
Enjoy & share memes – Have fun in #🐸║memes
Read the support guidelines – Check #🛟║tech-support for support boundaries
Read the rules – Review community guidelines in #📋║rules
These tasks help you integrate into the community and understand how to get the most from our Discord server!
Available Channels
Community Channels
#🌈║grelay – Main community channel
#👋║intro – Introduce yourself to the community
#🌍║general – General community discussions
#🐸║memes – Fun memes and lighter content
#🏆║relay-rank – Check your community ranking
#💜║relay-love – Share your positive Relay experiences
#❌║off-topic – Non-Relay related discussions
#💡║feedback-suggestions – Share your feedback and suggestions
#🛡️║report-scam – Report scams and suspicious activities
✨║hangouts – Voice channel for community hangouts
🚀║afk – Voice channel for when you’re away
Information Channels
📢║announcements – Company-wide announcements and product updates
🚧║advisory – Service advisories and important notices
📋║rules – Community rules and guidelines
🔔║updates – Community-related updates
🔗║official-links – Official Relay Protocol links
📰║social-feed – Social media updates
🤝║partnership – Contact us for partnership opportunities
Support Channel
#🛟║tech-support – Community support and ticket creation
International Channels
Connect with community members from your region:
🇮🇩║indonesian – Indonesian community
🇷🇺║russian – Russian community
🇳🇬║nigerian – Nigerian community
🇮🇳║indian – Indian community
🇺🇦║ukrainian – Ukrainian community
🇮🇷║iranian – Iranian community
Roles and Programs
Learn more about our community programs: https://radar.relay.link/
Available Roles
OG Role
Reserved for early community members who joined before the official announcement or guessed the invite link
Limited to a small number of users
Active Role
Earned by being active in the community
Requirements: Minimum 25 messages over one week (maximum 100 messages counted)
Common Issues and Solutions
Verification Problems
If you’re having trouble with the verification process:
Leave the server
Rejoin using the invite link
Try the verification process again
If issues persist, create a community ticket
Can’t Access Certain Channels
Ensure you’ve completed the verification process
Check if you meet the requirements for specific channels
Create a community ticket if problems continue
Creating a Community Ticket
For Discord-related issues:
Go to the #technical-support channel
Use this link to create a ticket: https://discord.com/channels/1361896917575008399/1379393908181569646/1379405763524427779
Important: Community Support vs. Technical Support
Use Discord Community Support for:
Discord server issues
Role assignments
Channel access problems
Community-related questions
Social features and contests
Use Main Support (https://support.relay.link) for:
Transaction issues
Missing funds
Stuck transactions
Funds not received on destination chain
Any Relay Protocol product technical issues
Note: We do not provide product technical support through Discord. For all Relay Protocol service issues, please visit our main support website.
Updates and Events
Community Updates: Stay informed about community activities in #🔔║updates
Product Updates: Major product announcements are shared in #📢║announcements
Future Events: AMAs and community calls are planned for the future
Additional Resources
Main Support: https://support.relay.link
Transaction Issues: https://support.relay.link/en/collections/9312042-problems-with-my-transaction
Community Programs: https://radar.relay.link/
FAQ
A dedicated FAQ channel is currently in development. In the meantime, please:
Check this guide for common questions
Ask in the appropriate Discord channel
Create a support ticket if needed
Remember: For the best community experience, be active, respectful, and engage with fellow members.
Welcome to the Relay Protocol family!